Frequently Asked Questions
Is there a setup fee?
No. There are no setup fees on any of our plans. You won’t find any hidden fees either.
Can I cancel any time?
Yes. There are no cancellation fees and you can cancel anytime.
How long are your contracts?
There are no contracts. Our plans run month to month.
Can I change my plan later on?
Yes of course, upgrade, downgrade or even add additional services at any time.
What if I don’t have a logo yet?
Because we believe that thoughtful, custom design and branding should be accessible by ALL, we are breaking the mold and including logo design or a branding refresh in all Creative Sites packages, free of cost.
What if I need help creating or editing my website content?
Our talented, multi-faceted staff can assist in almost every aspect of getting your website up and running, including content writing. This can add time to the production schedule depending on the degree of support required, and clients are required to provide an overview / basic information so that we can work our magic and produce great copy for your website.
Will my website be on Google?
Yes, we submit your site to all the major search engines and we can even help set you up locally using Google+ and other local directories!
Can I use my own domain name?
Yes. Or our team will help you choose the best available domain name that suits your business.
Do I need my own web host?
No. As your all inclusive web team, hosting is already included.
Is email included?
Yep – each plan comes with a number of completely FREE email accounts, and you can add additional accounts as needed for only $2 a month.
How can I make changes and update my website?
All of our plans include unlimited updates. Your account manager will make any changes necessary in a very timely manner.
What about social media?
We’re always excited to talk social media, lend some insights, and help tie everything together by supplying you with branded images upon request (Facebook and Google+ timeline graphics, Twitter background images, profile photos, etc) if requested. We urge all of our clients to include links to all their social channels on their website, to post frequently and engage with their audiences frequently!
You guys really do all of this for one low monthly fee?